PRIVACY POLICY FOR PINEAL PORTAL LLC
Last updated: 02/22/2026
At PINEAL PORTAL, we value your privacy and are committed to protecting your personal information. This policy outlines what we collect and how we use it.
1. Information We Collect
When you visit or purchase from pinealportal.com, we collect necessary information to fulfill orders, including:
2. How We Use Your Information
We use this information to:
3. Sharing Your Information
We only share your data with trusted service providers to help us run our store (e.g., Shopify, PayPal, shipping carriers). We do not sell your personal information.
4. Data Retention
We keep your order information for our records only for as long as necessary to provide services, after which we delete or anonymize it.
5. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. Contact us to exercise these rights.
6. Changes
We may update this policy from time to time to reflect changes to our practices.
Contact Us at PINEALPORTAL@PROTONMAIL.COM
RETURN AND REFUND POLICY
All products will be shipped with secure packaging and care.If the item was not delivered or there is an issue with the carrier please reach out.
At Pineal Portal, we do not offer returns or exchanges on any handmade wearable art items.
This policy ensures that every customer receives a brand-new, unworn/ hygienic product.
To keep our prices fair and our products unique, all sales are final.
As we focus on quality over quantity and cannot accept returns once an item has shipped. Please review all descriptions and sizing guides carefully before purchasing!
Due to the personal/handmade/hygienic nature of our products, we do not accept returns or exchanges.
We take pride in the quality of our work and encourage you to reach out with any questions prior to your purchase to ensure you love what you receive.
Special circumstances can be looked at on a case to case basis.
Thank you for your understanding.
Pineal Portal